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Q&A
FAQ
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Q&A
What kind of inn is Hanabo?
Hanabo is a 10-room hot spring inn with fresh, natural spring water, nestled along the stream of Nanataki, a secluded area near Kurokawa Ons…Continue readingWhat are the check-in/check-out times?
Check-in is at 3 PM and check-out is at 10 AM.
Please note that times may vary depending on plan ; please check your accommodation plan for …Continue readingCan I stay even if I'm alone?
Yes, we accept reservations for single occupancy.
However, we may decline reservations for single occupancy on Saturdays, the day before hol…Continue readingIs early check-in/late check-out possible?
Unfortunately, we do not offer early check-in or late check-out.Check-in is at 3 PM and check-out is at 10 AM.Thank you for your understandi…Continue readingWhat amenities are available in the room?
All rooms are equipped with private hot spring baths. (Each room has a different type of bath, such as an open-air bath or an indoor bath.)
…Continue readingWhat amenities are provided in the room?
We provide bath towels, towels, yukata (Japanese robe), tabi (Japanese socks), tanzen (winter), toothbrush sets, razors (for men), and combs…Continue readingCan I get a signal on my cell phone?
As this facility is nestled in the mountains amidst nature, most of the property is outside of cell phone reception. (While there are some a…Continue readingCan people with mobility impairments or those using wheelchairs use this service?
This facility is built on a lush, natural site of approximately 5,000 tsubo (about 16,500 square meters), and due to its design that takes a…Continue readingDoes it support foreign languages (such as English)?
Yes, we can assist you in English.Are there any hot springs (large public baths)?
Yes, this facility is the only inn in Nanataki Onsen, and you can enjoy our own natural hot spring water flowing directly from the source.Yo…Continue readingWhat time can I take a bath?
The public bath is available from 3:00 PM to 10:00 PM and from 6:00 AM to 8:00 AM the following morning.There will be no switching of gender…Continue readingAre the private family baths available by reservation only? Is there a charge?
Family baths do not require reservations.It's free of charge, and you can use it freely during your stay.
The usage method differs depending…Continue readingIs it possible to use the hot springs for a day trip?
Unfortunately, day-use hot springs (drop-in baths) are currently suspended.Our hot springs are available for our guests to enjoy at their le…Continue readingWill meals be served in our room or at the restaurant?
Meals, both dinner and breakfast, are served in the restaurant.Please tell me the time and location of dinner and breakfast.
Both dinner and breakfast will be served in the restaurant.We will inform you of the exact time upon your arrival (at check-in).What kind of meals are served?
We offer meals that make use of ingredients from the mountains and rivers.The contents of the meals vary depending on your accommodation pla…Continue readingCan you accommodate allergies or dietary restrictions?
If you have any food allergies or dislikes, please let us know when you make your reservation, or at the latest, the day before.We will do o…Continue readingAre there any insects?
As this facility is situated amidst abundant nature, you may see insects depending on the season.We hope you understand that this is an envi…Continue readingCan we stay here with children?
Yes, we welcome guests with children.Children's rates vary depending on the booking site, so please check the rates on each site.Can I stay with my pet?
Unfortunately, this facility does not allow pets to stay overnight.Thank you for your understanding.Please tell me how to get there from the nearest train station or airport.
By car:From Fukuoka, take Oita Expressway to Hita IC, then take National Route 212 → 442 towards Kurokawa Onsen.
From the Kumamoto area, tak…Continue readingIs there a parking lot?
Yes, we do have it, so please don't worry.We have approximately 35 free parking spaces available for our hotel guests.No advance reservation…Continue readingDo you offer transportation?
Unfortunately, this facility does not provide transportation services.Please come by car or public transport.For detailed access information…Continue readingIs there a convenience store nearby?
There are no convenience stores within walking distance of this facility.The nearest convenience store is a Yamazaki Shop (Y Shop) Takahashi…Continue readingHow do I get to Nanataki?
Upstream of Ota, which flows very close to this facility, lies the "Secluded Seven Falls."Surrounded by towering valleys and natural forests…Continue readingWill it snow?
Yes.It snows several times between mid-December and February.
While it doesn't snow heavily, there is a risk of icy roads, so please prepare…Continue reading
Reservations and Inquiries
Please contact us if you have any questions.